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Courtesy vehicles: how it works at Débossatec

June 20, 2025 · 2 min read · Débossatec

Courtesy vehicles: how it works at Débossatec

When your vehicle is in for repairs, we know it isn’t only about sheet metal or paint. It’s your daily routine that gets turned upside down. Getting to work, running errands, dropping off the kids… everything is harder without a car.

That’s why, at Débossatec, we put courtesy vehicles at your disposal to make life simpler while the work is being done.

A simple service, no headaches

Our approach is straightforward: if a car is available, we lend it to you. No special insurance needed, no detour through a rental company, no surprises.

What you get:

  • Clean, well-maintained vehicles
  • Fast service, no useless paperwork
  • The loan lasts as long as the repair does

What you need to know

Before you drive off in a courtesy vehicle, here are a few things to keep in mind:

🛑 Respect for the vehicle

Our cars are lent free of charge, but they have to come back in the same condition:

  • No smoking on board. Out of respect for our team and for the next person who uses it, please don’t smoke in our vehicles. Cleaning fees may apply if odours linger.
  • Normal cleanliness. No need to wash the car, but please don’t leave garbage, dirt or visible damage behind.

⛽ Fuel

We hand you the vehicle with a full tank, and we ask you to fill it up before bringing it back. A small gesture that makes a big difference.

🚘 Insurance and liability

Before you leave with a courtesy vehicle, you’ll have to sign a loan form. That document sets out the conditions of use and who is responsible if something goes wrong.

Here’s the gist:

  • The vehicle is covered by our insurance, but if you’re at fault in an accident, you’ll have to cover the deductible and any damage that isn’t covered.
  • If you carry endorsement Q.E.F. 27 on your own auto policy, it can cover the borrowed vehicle, which keeps a claim off our policy.
  • Without that protection, every cost tied to an accident can be billed to you.

👉 Want to know exactly how this works, what endorsement Q.E.F. 27 covers (and what it doesn’t), and how to protect yourself properly? We explain it all in our full article on the subject:
➡️ Endorsement Q.E.F. 27: are you really covered when you borrow a car?debossatec.com/post/avenant-27-%C3%AAtes-vous-bien-couvert-quand-vous-empruntez-une-voiture

Why do we do it?

Because we know how valuable it is to keep your routine going, even when your vehicle is in our hands. And above all, because we believe good service goes beyond repairs. It also comes down to how we treat you: with respect, simplicity and attention to detail.

📍 Got a dent, a fender-bender or need a paint touch-up?

Drop by any time, no appointment needed.

208 Rue Kennedy, Terrebonne, Qc

450-581-0333

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